a, pre-sales technical support
Provide basic knowledge for the generator load analysis, capacity and system selection.
The required configuration of the device to provide advice to calculate the amount of equipment, the cost of evaluation.
Initial investment, as the estimated costs related to maintenance.
Preparation room layout, provide environmental design.
Second, the warranty service
Establish maintenance system to provide customers with consulting services.
To provide repair and maintenance, failure analysis training.
The company independently owned purely resistive load test (50KW-3000KW).
Regular inspection at their own expense to equipment installation to provide customers with on-site technical guidance.
Prices quickly provide genuine spare parts unit to use, and maintenance engineers ready to provide technical assistance for you.
Internal user organizations to provide technical training and collaboration with, and provide relevant data free of charge.
Home repair services, entrusted with the management unit.
Third, the warranty period, service
Equipment maintenance for life (limited to three years, signed a three-year maintenance contract): including maintenance, overhaul and emergency troubleshooting; provide spare parts at cost price.
After the warranty period, the company is still a regular basis (monthly) to send technical personnel tracking service.
four, service
Improve service or not, often depends on the efficiency of parts supply and maintenance units. We have plenty of parts warehouse and experienced maintenance division and a sound management system to ensure that you never worry about production plans.
NOTE: diesel generator set wearing parts, accessories for everyday use, due to the damage caused by human error, negligence, maintenance, etc., are not included in this warranty. All parts are outside the warranty period provided at cost, customer service personnel arrived at the scene or at the factory to factory repair of the unit, to be used normally.